What factors have determined the need for evaluation and evolution of Executive Leadership Development (ELD) programs in US Healthcare Systems?
Evaluation and Evolution of ELD Programs
? The effectiveness of this program was evaluated based on succession planning, employee job satisfaction, patient satisfaction and quality improvement.
? Only five responding program used return of investment (ROI) as the evaluation metric.
? Executive support and engagement, relationship between leadership development and strategic priority, strong leadership program and organization value for development were four critical success factors.
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