Sunday, August 4, 2013

Introduction to Quality Assurance


Health Care and Life Sciences
Paper instructions:
You are attending a general meeting with management to discuss proposed changes in the Quality Assurance program secondary to a “never event” occurring in your organization [you can consider any never event offered by the AHRQ]. After the presentation and during a question and answer period, several nurses indicate that the “never event” occurred because of inadequate staffing. Several surgeons joined the nursing staff in these allegations.
1. What would your response be to their statements?
2. Discuss what a “never event” is.
3. Discuss what never event occurred that was discussed at this meeting. You must pick one never event.
4. Describe how you would address the staff immediately in that meeting.
5. Discuss how you would go about examining the validity of their statements.
6. Describe what methodology would be used to explore the validity of their statements.
7. What measures you would implement on an ongoing basis to prevent a recurrence of the “never event”.

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Please support your position with adequate references.
Case Assignment Expectations
Length: Case Assignment Module assignments should be at least 4-5 pages in length.
References: At least two references should be included from academic sources (e.g. peer-reviewed journal articles). Required readings are included.
Organization: Subheadings should be used to organize your paper according to question
Format: APA format is recommended (but not required) for this assignment. See Syllabus page for more information on APA format.
The following items will be assessed in particular:
• Relevance (e.g. all content is connected to the question)
• Precision (e.g. specific question is addressed. Statements, facts, and statistics are specific and accurate).
• Depth of discussion (e.g. present and integrate points that lead to deeper issues)
• Breadth (e.g. multiple perspectives and references, multiple issues/factors considered)
• Evidence (e.g. points are well-supported with facts, statistics and references)
• Logic (e.g. presented discussion makes sense, conclusions are logically supported by premises, statements, or factual information)
• Clarity (e.g. writing is concise, understandable, and contains sufficient detail or examples)
• Objectivity (e.g. avoid use of first person and subjective bias)


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