service design elements

The service design elements become a template that communicates to employees and customers alike what service they should expect to give and to receive (Fitzsimmons & Fitzsimmons 2011, p 72).Consider the Service Design Elements shown in Table 4.3 of your text book (four Structural and four Managerial Design Elements) and choose a service organisation to describe how these service elements are designed to achieve the strategic service vision of the organisation.
GQ1 operates effectively with and upon a body of knowledge of sufficient depth to begin professional practice.
GQ3 is an effective problem solver, capable of applying logical, critical, and creative thinking to a range of problems
GQ5 is committed to ethical action and social responsibility as a professional and citizen
GQ6 communicates effectively in professional practice and as a member of the community
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