You are a health care administrator for Saint Comfort Medical Center. You oversee many departments, one of which is inpatient pharmacy.

You are to write a  paper of at least 20 pages.Remember, this is a formal paper requiring a cover sheet, abstract, in text referencing and a reference section.  (APA style 6.0). The cover sheet, abstract page and reference page DO NOT count toward the required minimum of 20 pages.

Do not use first person….Me, Myself or I.

Papers not turned in on time will not be accepted unless prior arrangements have been made or a valid excuse is provided through the Student Ombudsperson.

TERM Paper – CHP 427- Skills in Health Care Administration II -Spring 2014

            You are a health care administrator for Saint Comfort Medical Center.  You oversee many departments, one of which is inpatient pharmacy.  You have been getting a number of complaints from nursing that IV medications are not available when required.  You decide to establish a quality management team to address this issue. Describe how you would go about establishing an appropriate team, how you would implement the DMAIC cycle, and what leadership style would be the most appropriate to insure success of the team and why.

[Make sure you cover most aspects of

Quality Management found in the text]

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