Design and Technology

1-Effective which date are the A+, Network+, and Security+ certifications no longer considered “lifetime certifications”?

A. January 1, 2011

B. January 1, 2012

C. December 31, 2010
D. December 31, 2011
2-How do you show users the error of their ways without creating anger or conflict?

A. Using a stern tone of voice

B. Electrical potential

C. Doing their job for them

D. Assertive communication
3-How much experience does CompTIA recommend before taking the A+ certification exams?

A. 1 year

B. 500 hours

C. 1,000 hours

D. 9 months hands-on
4-Other than retaking exams, what must a certified professional earn to maintain their CompTIA A+, Network+, and Security+ certifications?

A. 20 CEUs per year

B. 20 CEUs over a three-year period

C. 10 CEUs per year

D. 10 CEUs over a three-year period
5-To show that you are dependable and responsible, what should you always be?

A. Versatile

B. On time

C. Adaptable

D. Reciprocal

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6-What do anti-static mats and wrist straps use to prevent anti-static charges from racing through devices?

A. Extractors

B. Resistors

C. Potential depressors

D. Multimeters
7-What is process of asking questions after a person has described a situation called?

A. Respectful communication

B. Sensitivity awareness

C. Eliciting answers

D. Versatility
8-What is the most important thing you should do at the completion of any work?

A. Document your work

B. Get paid

C. Elicit solutions

D. Elicit answers
9-What is the valid period for the A+ certification?

A. 2 years

B. 1 year

C. Lifetime

D. 3 years
10-What should you avoid learning at all costs?

A. Dependability

B. Customer passwords

C. Versatility

D. Responsibility
11-Which exam includes focus on mobile devices, such as Apple iOS and Google Android devices?

A. 220-801

B. 220-701

C. 220-802

D. 220-702
12-Which of the following has developed and sponsors A+ Certification?

A. CompTIA

B. Cisco

C. Prometric and Pearson VUE

D. Microsoft
13-Which of the following operating systems will be tested on the exam?

A. Linux

B. Mac OS X

C. Windows 8

D. Windows Vista
14-Which one of the following does not accurately describe a tested domain for the CompTIA A+ 220-801 exam?

A. PC Hardware

B. Laptops

C. Networking

D. Printers

E. Organizational Policies
15-Which one of the following does not accurately describe a tested domain for the CompTIA A+ 220-802 exam?

A. Mobile Devices

B. Software

C. Operating Systems

D. Troubleshooting

E. Security
16-Which one of the following does not emit radio waves?

A. Cell phone

B. Baby monitor

C. Wireless network device

D. Microwave oven

E. Hemostat
17-Which one of the following is not an assertive fact-seeking question?

A. When did it last work?

B. Has software or hardware changed recently?

C. What did you do to cause the problem?

D. What applications were running when it locked up?
18-Which one of the following is not generally included in a typical technician toolkit?

A. Torx wrench

B. Philips-head screwdriver

C. Flat-head screwdriver

D. Hammer

E. Parts retriever
19-Which statement is true of both the CompTIA A+ 801 and 802 exams?

A. Both exams are in adaptive format.

B. Each exam contains 100 questions.

C. Each exam contains 80 questions.

D. Both exams cover Windows 2008 Server.
20-Who should you contact if you notice dangerous cables or other hazardous materials at a customer site?

A. Your boss

B. Hasmat

C. MSDS

D. Building Services

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